Terms of Service

Version 1.0 · 6 September 2026

These terms are a contract between you and Enclave. They are written to be read once, by you, without a lawyer. Where a sentence could be read two ways, the reading that favours you is the one we will apply.

1. What Enclave is

Enclave is a platform for running an organization: identity, roles, documents, a calendar, projects, money, chat and a record of who did what. An organization may also build tools on it and offer those tools to its own clients.

2. Your account

You sign in with a link sent to your e-mail address, a passkey, or a code from an authenticator app. There is no password. You are responsible for the security of the e-mail account and the devices you sign in from, and you can end any signed-in session from Settings at any time.

You must be old enough to enter a contract where you live. One person, one account: an account shared between people cannot be secured, and we will close one if we find it.

3. Organizations, and who owns what

An organization is created by a person, who becomes its owner. The owner decides who joins, what each member may do, and who may see what.

Content you put into an organization belongs to that organization. Content you put into your personal account belongs to you. If you leave an organization, what you wrote inside it stays; what is yours goes with you.

Where an organization connects its own database, its own model key or its own file storage, the data in those services is that organization's and never ours. We hold the connection, not the contents.

4. What you may not do

Use Enclave to break the law; to store or send material that is illegal where you or your recipients are; to attack, overload or probe the platform or any other customer's data; to resell access in a way that hides who is responsible; or to impersonate a person or an organization.

We will suspend an account that does these things, and we will tell you why.

5. Money

Prices, what each plan includes, and the fee on tools sold to clients are listed on the pricing page and are part of these terms. Paid plans are billed in advance. If we raise a price, you will be told at least thirty days before it applies to you, and you may leave instead.

Where an organization sells a tool to its own clients, Enclave takes the fee stated at the time of the sale and the organization is the seller: the contract for that tool is between the organization and its client, not with us.

6. Ending it

You may delete your account at any time, from Settings, without asking us. An organization's owner may delete the organization the same way. Deletion is explained in full at Legal › Your data.

We may end an account for a serious breach of section 4, or with thirty days' notice for any other reason, and we will help you export everything first.

7. What we promise, and what we do not

We will keep the platform running, keep your data where we said we would keep it, and tell you plainly when something goes wrong. Availability commitments depend on your plan and are in the service level agreement.

We do not promise the service will never be unavailable, and we are not liable for indirect losses. Nothing here limits liability that the law does not allow us to limit — including for death, personal injury, or our own fraud.

8. Changes to these terms

When these terms change, the version line at the top changes, and you will be asked to accept the new version the next time you sign in, before anything else. The change and its date are recorded. We do not change terms quietly.

9. Law, and how to reach us

These terms are governed by the law of the place Enclave is established, and nothing in them removes a right you have under the consumer law where you live.

Write to legal@eze.ink.